Relax and enjoy Vietnam, knowing that you are in the best hands! - Everything was very smooth and easy right from the beginning with Mrs. Smiley and her team. They helped me with the process of the visa, and to get a SIM... read more card, while organizing pretty well all the reservations, tours, etc, so I was able to relax without any worry. When I asked for places to eat local food, or going out at night, they kindly gave me good recommendations. Moreover, when my flight got delay for more than three hours, they kindly meet me and helped me with anything that was necessary. They really will do their best so you can have a memorable time in Vietnam!

  Eat as the locals  - Absolutely good recommendation. Best taste and good price point. Knows the details and first class treatment throughout.

  Fantastic and memorable trip  - I recently completed a 14-day tour of Vietnam organized for me and family by Jacky Vietnam Tour. I couldn’t be happier with the experience. The itinerary covered all the highlights... read more for North Vietnam and Sapa, Central Vietnam ( Danang , Hue,Hoi An ) and South Vietnam (Ho Chi Minh City and the Mekong Delta). Every detail was thoroughly planned and executed , ensuring we saw all the important sites without feeling rushed.
The guides were professional , knowledgeable making each destination come alive with rich history and culture.
What stood out was the seamless support we received from the team throughout the whole trip. Thanks to Jacky and Kate for handling everything smoothly. I HIGHLY recommend them to anyone looking to explore Vietnam in comfort and style.

  Excellent communication, service and very well organised trip!  - What can I say about Jacky Vietnam Travel? They are one of the best travel/tour agency companies I have dealt with in all my years of travelling and across all... read more the destinations I have visited. Their customer service and communication is second to none. I initially approached them having found out about them online via WhatsApp. I received quick, polite and efficient responses and they were able to create a customised itinerary based on the plan I had proposed to them. They were extremely reasonable in comparison to other quotes I had received and I was very impressed by their professionalism. Big special mentions have to go to Kate who was simply amazing in helping us to organise our trip. She came to meet us when we arrived in Hanoi and was super friendly and kind-hearted. She was willing to answer any questions we had and provide us with any assistance. The tour itself was very well organised with clear timings and details and all tour guides and drivers were on time in each city we visited. Jacky's Travel also took into account our dietary needs and this was extremely well accommodated. Throughtout our trip, I felt we were looked after and cared for as Kate was always checking in to see how everyone was and if we were enjoying our time in Vietnam. The guides themselves were very pleasant and knowledgeable. We managed to see everything we wanted to see and do and I can honestly say our trip would not have been half a success if it was not for Jacky's Travels. I would wholeheartedly recommend them and in particular, Kate. One thing to note is that as part of the itinerary package - tips are not included and are at your own discretion. We did not have any issues regarding this with the first two guides however the last guide in Ho Chi Minh City, actually informed us of the amount we needed to pay them as a tip. We felt this slightly overshadowed the last part of our trip as we felt that it should have been at our discretion and the budget we had accounted for the trip rather than feeling obliged to pay a certain amount. This is something that perhaps could be looked into in terms of informing guides not to ask for specific amounts, and to leave it at the discretion of the customer.

  Excellent Vietnam Tour agency - Jacky Vietnam Travel  - Highly recommend Jacky Vietnam Travel for tours around Northern Vietnam. Anne was fantastic in her support and response. Her support throughout the trip is impeccable. A very reliable tour agent.... read more They customized a tour for my family to Ninh Binh, Sapa and Halong Bay. They are a tour agency with a personal touch. They met up with us at the end of the tour for a feedback and gave us wonderful gifts as well.

  Kai's family Hanoi review  - **Review for Jack Travel**

I had an absolutely wonderful experience with Jack Travel, and I cannot recommend them enough. From the very beginning, their staff, especially Kate,... read more provided outstanding service. Before our trip, Kate reached out to discuss the itinerary and patiently accommodated all my requests, revising the plan multiple times to ensure it met our needs perfectly. When we arrived, she personally visited us at our hotel on the first day to go over the detailed itinerary and ensure everything was clear.

Kate went above and beyond throughout our trip, checking in with us every morning and evening via text to ensure our safety and to confirm that we were satisfied with the hotels and local guides. The accommodations were excellent, and the guides were incredibly friendly and professional.

On the last day, the agency’s manager came to see us off, adding a thoughtful touch to the end of our journey by giving us meaningful and memorable gifts. This level of care and attention to detail truly sets Jack Travel apart.

The agency is not only reliable and professional, but their pricing is also very reasonable for the level of service provided. I will definitely recommend Jack Travel to my friends and family. It is a trustworthy and exceptional travel agency that made our trip unforgettable. My whole family was thoroughly impressed and happy with the experience!

  Mui Ne visited the Sand dunes n fishing village Dalat is exciting and lots to see and play HCM highly recommended - The places of interest recommended were all satisfactory
Driver was patient
Guides provided were very good
Hotels provided was central n convenient

  Pleasant and enjoyable stay. - Got to know about Jacky travels by google search when we planned our Vietnam trip. Hanna from Jacky travels responded promptly, from the day 1 she had been very politely... read more answering all our queries and doubts about Vietnam, our trip and food arrangements, also accommodated any changes we made to the itenery with her valuable suggestions.
Hanna, helped to arrange for a private tour for our grp of 9pax (Hanoi, sapa, ha long bay cruise and Ninh Binh). Right from airport pick up back to airport everything was arranged/planned very well including transport, accommodation and food (we did request for Halal/Indian food through out our trip which was awesom). All request or change in plan were nicely accommodated and changed accordingly. Whatever mutually agreed in itenery were fully entertained without any hiccups. They also arranged local sim cards at reasonable price, arranged a birthday party on cruise for nominal price.
A special thanks to Hanna, for her patience, for almost 2 months during our planning stage until our plan was firm.
She came down to hotel to meet us on our first day and last day before departure, during our 9 days stay in Vietnam she enquuired about our stay, food and travel arrangements everyday, even after we reach back home, she was enquiring about us.
We would like to give a BIG HATS OFF to Hanna/Jacky travels for their tour arrangements which made our 9 days Vietnam trip very pleasant and enjoyable.
We truely recommend Jacky travels for Vietnam travel needs.