Pricing :

Prices are according to category of accommodation, vehicles and others services mentioned on each tour program. The price can be change in case of single room which are more expensive.

Reservations :

The reservation should be sent by mail, or e-mail to :

Address : R4234, Kim Van Kim Lu Building, Hanoi, Vietnam
Tel : +84 978-791-345

Email :

The reservation is validated only if you have received a confirmation of JACKY VIETNAM TRAVEL.

Confirmation :

You should reconfirm your reservation and send deposit to Jacky Vietnam Travel at least 10 working days before your arrival in Vietnam. Your reservation is effective only when you have done this confirmation already.

Cancellation :

If a client decides not to participate in the tour or package the deposit will be forfeited to cover communication expenses and cancellation charges.

f you cancel 30 days before your arrival, we will refund you the full deposit amount.

10 -20 days before your arrival, we will charge 50% of the deposit amount

10 days before your arrival, we will charge the full deposit amount.

Deposits :

Jacky Vietnam Travel must receive a deposit from the client as 20% of total tour cost at least 10 working days before the client’s arrival. Deposit should be sent by bank draft or transfer to bank account of Jacky Vietnam Travel.

Payment :

After customers arrive in Vietnam the balance will be regulated or transferred to our bank account of Jacky Vietnam Travel.

Credit transfer of which expenses are with the load of Client/Agency will be carried out through the above account

 Liquid : only after the agreement of the two parts

 Travellers’cheque : only after the agreement of the two parts; 2.5% of expenses are with the load of Client/ Agency

Meals :

Breakfast is not always included. We let you have more choices of lunch or dinner and your total tour cost can be reduced. Generally in remote areas you should let Jacky Vietnam Travel take care of your meals because it probably quite difficult for you to arrange it on your own.

Budget hotels : Generally these are small guest houses or minihotels : basic room with or without A/C, private bathroom.

Standard hotels : The predominant level of accommodation. A/C, satellite T.V, adequate restaurant for breakfast if not lunch and dinner, IDD line at reception, worthy of 2stars to 3 stars international hotel .

Deluxe hotels : Worthy of 3stars to 5 stars international hotel. A/C, 24 hour room service, often large rooms and good views, choice of oriental and western cuisine, IDD lines in each room, business centre, etc.

NOTE : In some areas, especially in remote areas, there is no choice of standard or Deluxe hotels, but sometimes there is only Budget, and there is only guest house with basic condition.