Halong Royal Palace Cruise (Halong bay 2D/1N)
The beauty of the Halong Royal Palace 3 star cruise
Cozy Bay Cruise (Halong bay 2D/1N)
Established in beginning Oct 2018, Cozy Bay Cruise for 2 Days 1
Le Journey Cruise (Halong bay 2D/1N)
The beauty of Le Journey cruise will charm all the
Syrena Cruise (Halong Bay)
Built in accordance with traditional Vietnamese style and modern luxury,
Sapphire Cruise (Lan Ha bay)
Sapphire Cruise Lan Ha Bay Sapphire Cruise Lan Ha Bay is
Pandora Cruise (Lan Ha bay 2D/1N)
Newly outfitted in July 2019 in a modern design of
Alisa Premier Cruise (Halong Bay 2D/1N)
Alisa Premier Cruise started working sine August 2017 and it
Aspira Cruise (Lan Ha bay 2D/1N)
Two days one night cruise to less touristy area of
Orchid Classic Cruise (Lan Ha Bay 2D/1N)
Believing that “5-star” has various shapes, Orchid Cruises has strived
Jasmine Tai
2023-09-21T14:40:16+0000
Jacky Vietnam Travel provided an exceptional 7-day tour to Hanoi,... featuring warm hospitality from the boss Jacky, who gifted exquisite artwork. The culinary adventure in Hanoi and a well-organized Halong Bay expedition were highlights. The private Sapa tour, guided by an expert, offered cultural immersion, breathtaking scenery, and pleasant weather.
Overall, our experience with Jacky Vietnam Travel were wonderful & exceptional. Their personalized service, attention to detail, and the wonderful people we met along the way made this trip unforgettable. I would highly recommend their services to anyone planning to explore Vietnam.read more
Szu Yeen Goh
2023-09-18T00:56:22+0000
I was introduced to Jacky Vietnam Travel by my sister who had a... wonderful experience with them recently. I am glad that I took up the recommendation as I had an awesome time in Hanoi - Ninh Binh - Lan Ha Bay.
Below are some of Jacky Vietnam Travel’s standout points.
1. Very efficient system. The entire planning, discussion and booking processes were done seamlessly via WhatsApp and email. Payment can be made online in our local currency and the exchange rate is based on the online rate at the time of payment (no hike up of rate whatsoever).
2. Good communication skills. Ms Smiley and the guide who was assigned to us spoke English well. There were no miscommunications at all.
3. Very caring and attentive. Kudos to Ms Smiley for always checking in with us. Few days prior to departure, Ms Smiley updated us on the weather and what to pack. During our trip, she will message every evening to enquire about our day and to make sure everything went according to plans. After we have flown home, Ms Smiley continued to message us to make sure we have arrived safely.
4. Constantly asking for feedbacks. This shows Jacky Vietnam Travel values customers opinions and is keen to keep improving.
5. Flexible arrangements. I wasn’t very keen on some of the ‘typical Ninh Binh itineraries’. Ms Smiley was very accommodating and allowed me to choose the places that I would like to visit. So glad that we visited the less touristy Van Long Nature Reserve. It was so serene and beautiful. We also had fun riding on a cow cart around Tam Coc village.
6. During our Hanoi city trip, we couldn’t visit the Ho Chi Minh mausoleum as it was unexpectedly closed for US President Joe Biden’s visit. Ms Smiley was very kind to rearrange the visit for us 2 days later after we returned from Halong Bay.
I will definitely engage Jacky Travel again for my future visits to Vietnam.read more
Michelle Vo
2023-06-29T07:08:59+0000
I have utilized Jacky Travel for my Vietnam travel adventures in... Saigon and Hanoi. My first experience was in December 2022 in Southern Vietnam for visiting the Cu Chi Tunnels and Mekong Delta. I went on a solo adventure that time, and I felt safe the entire time. My trip was arranged by Jacky Travel, which included airport transport to the hotel, transportation from hotel to all tours, tour activities, and providing clean hotels with free breakfast at an affordable price.
My recent experience in June 2023 was in Hanoi for 7 days with 3 other people (family and friends). It included tours to Hanoi, Sapa, Ninh Binh, and Halong Bay. Again, all of the transportation, breakfast and lunch, hotel accommodations, and tour guides were provided and arranged by Jacky Travel. I did not have to “think” about planning the trip and was able to enjoy the vacation and beauty of Vietnam without worrying. Jacky Travel contacted me every day to see if I was doing okay and provided excellent communication when needed.
In Hanoi, we got a city tour that included a nice view of the Hoan Kiem Lake. We got to eat many different kinds of Vietnamese foods as well, including pho, lychee, fruit dessert, and banh mi. We got educated on how to cross the busy streets, and learned some Vietnamese history as well.
In Sapa, we were transported on a van, which was a lot nicer and more comfortable than the huge buses. We were greeted by the tour guide, May, who was a very kind and hardworking individual. She showed us the amazing terraced rice fields and gave us insight on her ethnic background of the Red Zao group living in Vietnam. Seeing the way of life in Sapa or Vietnam in general has definitely made me much more grateful for everything I have.
In Ninh Binh, we were guided by Viktor. He contacted us the night before for transportation details, which I appreciated. He picked us up from the hotel promptly and showed us three different places in Ninh Binh (Hoa Lu, Tam Coc, and Mua Cave). He helped us get onto the boat ride, which lasted a little over an hour. He also rode a bicycle around the village and walked the 400+ steps of the Mua Cave with the group, which was impressive. Not only that, he took a photo of us with his drone near the top of the 400+ steps. Viktor definitely went above and beyond for the large group tour.
In Halong Bay, we stayed overnight in a comfortable room with a great view of the Ha Long Bay. There was a lunch buffet, dinner, early breakfast and lunch provided on the cruise. All of the cruise employees were kind and helpful as well. We had issues with the hotel cruise toilet, but it was immediately fixed by a kind, cleaning lady on Rita Cruise. The sunset in the Ha Long Bay is a must-see. I provided photos of the trip to show how beautiful Hanoi is.
I would also like to mention that all of the tour guides had great English-speaking skills, even though it is not their first language. I am glad I met Jackie and Jacky Travel, because my trip wouldn’t have been as fun or effortless without them. I recommend them to organize your next trip to Vietnam, and I plan to use them in the future. Vietnam is full of beauty, history, hardship, food, culture, and amazing people. Please book Jacky Travel to help you see everything that Vietnam has to offer.read more
Ong Gina
2023-06-26T03:39:24+0000
再一次到访越南，也再次联系Jacky Vietnam Travel 帮我们策划这次的旅程，Jacky... 没有让我们失望，从接机到入住酒店，景点安排到一日三餐，他都会根据我们的喜好安排的妥妥当当的. Jacky 是个非常有耐心和细心的年轻人，他值得我们的支持和认可.
感谢你让我们爱上越南❤️期待下一次再相聚.read more
Lin Peiyu
2023-06-04T02:35:37+0000
We were introduced to Jacky Vietnam Travel via word of mouth. Our... 6D5N at Hanoi>SaPa>Halong Bay had been amazing; with lots of picturesque sights, warm hospitality and delicious food!
The booking process (all via WhatsApp and email) was seamless and payment was easy in our home currency (via internet banking). Communication with our coordinator Smiley was smooth and pleasant.
We will definitely recommend our friends and family to book with Jacky Vietnam Travel when they visit Vietnam next time!read more
Siew Li
2023-06-03T05:02:34+0000
We had the most remarkable family tour of 18 pax with Jacky Vietnam... Travel, from Danang - Hue - Bana Hill - Hoi An. Not only everything is perfect, but we felt, in every instance, that the guides - Binh & his assistant truly cared about us, and did their very best to make this trip memorable.
Thank you Jacky & Smiley for a special birthday party arrangement. You spared nothing and words cannot express my heartfelt appreciation for all you did to ensure our comfort and enjoyment ❤️read more
Susan Lim
2023-05-10T02:08:57+0000
I’ve chanced upon Jacky Vietnam travel while searching for the Ha... Long Bay cruise.
Jacky team is very responsive and reply all queries promptly.
They will recommend the travel plan according to the itinerary and budget.
I took the day trip to Ha along Bay cruise and was very impressed on the boat, service,food and itinerary.
In addition, I’ve booked a day trip to Ba Na Hill through Jacky Vietnam Travel while I was in Da Nang.
They provide advise on where to buy local delights and assist on private transportation too.
I highly recommend Jacky Vietnam Travel, an experienced, reliable, trustworthy and provides extra miles services.
I’ll use them for my next Vietnam trip soon😊read more
Gina Chen
2023-05-06T09:40:52+0000
Engaged Jacky tour agency to help us plan out the trip. Told them... what we plan and everything from point a-x was planned according to our needs. Smiley speaks good English brought us on a food tour around Hanoi old quarter and recommended us delicious authentic Vietnamese food. I misplaced my passport and she came by and assist and all ways she could to ensure I could go home smoothly. Highly recommendedread more
Vy Usher
2023-05-04T08:31:08+0000
They’re very good organised, friendly and enthusiastic. We will... comeback next time 🤩🤩🤩read more
Clive Hong
2023-05-01T03:15:59+0000
I had the pleasure of going on a vacation that was arranged by your... team and it was absolutely fantastic.
First and foremost, the service that we received from Jacky Travel was impeccable. From the moment we contacted you to inquire about travel plans, your team was very attentive, professional, and always willing to help. We appreciated their willingness to go the extra mile to ensure that we had everything we needed for our trip.
Additionally, the food on our trip was awesome. We enjoyed a variety of Vietnamese cuisines as well as seafood and each meal was delicious and satisfying. Your team made sure that we were able to experience the good quality and unique cuisine, which made our vacation even more memorable.
Finally, all of the arrangements that jacky travel made for us were excellent. We truly appreciated the attention to detail and the effort that went into making every aspect of our trip enjoyable. Thanks to your jacky travel, we were able to enjoy our vacation without any stress or complications.
All in all, me and my family had an incredible time on our trip and we owe it all to your team. Thank you for your fantastic service, delicious food, and impeccable arrangements. We will definitely be recommending your agency to everyone we know.read more
Suzanne Kaneshiro
2023-04-26T10:41:33+0000
"Exceptional service" are the words I would describe on the type of... service my travel group received from Jacky Vietnam Travel!! All we had to do was sit back and relax and enjoy Hanoi. The four-day tour package we chose was comprehensive and well-planned and at a great price! The travel agency took care of everything from the time they picked us up from the airport to the time we left. The hotels were centrally located and the meals were excellent (all the meals were included in the tour package). The tours were wonderful, which included a Hanoi city tour, an overnight Halong Bay cruise, exploring caves, hiking, riding a Sampan Boat and biking. We even had a cooking class on the cruise. They went over and beyond of what we expected from a travel agency. They truly made us feel welcomed. Ms. Smiley helped us get our Vietnam visas prior to our departure and helped us get sim cards. They even provided a birthday cake for two of our travel members. Our tour guide Bui Phong was the greatest!! He made sure everyone had a great time and tried his best to accommodate all our needs. He even made our bus rides not seem so long by entertaining us. We hope to get him again in our future travels. We highly recommend Jacky Vietnam Travel to everyone planning to go to Vietnam.read more
Nicholas Yap
2023-04-14T04:03:19+0000
Just had an enjoyable 6D Sapa- Hanoi trip under Jacky travel. The... itineraries were well planned and the meals catered were awesome. The package cost was reasonable. Strongly recommended to those who keen to look for a local tour agency in Vietnam.read more
Narcissa Liwengoh
2023-04-04T08:09:52+0000
I recently had the pleasure of traveling with Jacky Vietnam Travel,... and I must say that I was thoroughly impressed with the exceptional service and attention to detail provided by the business operator, Jacky. His outstanding knowledge, thoughtful planning, and flexibility ensured that our trip to Danang, Hue, and Hoi An was an unforgettable experience.
Jacky was incredibly kind and responsive, always following up with us to ensure that everything was going smoothly. Initially he even illustrated a road map based on our place of interest to show which is the most viable road plan. He was also very flexible and willing to adjust our itinerary to accommodate our preferences and interests. His responsible attributes and dedication to providing exceptional service truly set him apart from other tour operators.
During our trip, we were fortunate enough to have Joe as our tour guide. Joe was an outstanding guide who possessed a vast amount of knowledge about the area and its history. He was always punctual and reliable, ensuring that we were able to make the most of our time in each location. His good command of English made it easy for us to communicate and fully appreciate the cultural significance of the sites we visited.
Joe's helpfulness and open-mindedness were also noteworthy. He was always willing to assist us in getting the best value during our shopping sessions. His willingness to share a piece of Vietnam's foodie culture was also greatly appreciated, and we enjoyed trying some of the local delicacies (none touristy type) during our trip.
Overall, I would highly recommend Jacky Vietnam Travel to anyone looking for a top-notch tour experience in Vietnam. The outstanding knowledge, thoughtful planning, flexibility, and exceptional service of Jacky and his team, coupled with the patience, punctuality, responsible attributes, vast knowledge, and humble attitude of Joe, made for an unforgettable trip that exceeded all of our expectations.
Also, a special shout out to our kind and trust worthy driver who assist us in bring our big luggage up and down during the trip. I have heard many a stories which involve unpunctual and unhelpful drivers but none of that happened in our trip. Mr Driver is always smiley and helpful and try his best to help us by driving closest possible to designated location to ease senior members. And trying to communicate his best possible in limited English while tour guide is not around.read more
Linda Yeh
2023-03-28T15:22:24+0000
This is the most enjoyable tour I’ve been to all over the world. The... hotels were impressive & classy!
Buffet breakfast are of high standard & loaded with choices with different cuisines. Lunch Meals & dinners are sumptuous & in quantities.
Our tour guide Mr Binh is most amazing & energetic in helping beyond his duty. His good humour & easy approachable manner makes our trip the more memorable! Kudos to Mr. Binh.
This trip is value for money & 10/10! For their services.
Thanks Jacky & Binh for a job 👍 well done 👍read more
Shu Chee
2023-03-21T07:53:33+0000
Follow Jacky Vietnam Travel when I visited Vietnam last week. Contact... with Smiley and the tour arrangement is very good. Love the tour especially Hoi An. Have a great time and lots of fun. Recommended. They are all very friendly and nice. Will introduce to my friends and family members if they plan to go Vietnam next time.read more