Booking procedure / 预订流程：
After we arrange all services and send you booking confirmation via our only official email info@jackytravel.com, please make payment 50% of total tour fee to deposit.
在我们安排好所有服务并通过我们唯一的官方电子邮箱 info@jackytravel.com 向您发送旅游行程确认书后，请支付总旅游费用的50%作为定金。
How to make payment / 付款方式：
You may make the payment online via our OnePay link using your cards (3% bank fee), or via Wise/bank transfer to our Vietnamese bank accounts (1.5% bank fee) as per the details below.
您可以通过我们的 OnePay 链接使用您的信用卡在线付款（要加支付3% 银行费用）或通过 Wise软件或通过银行直接转款至我们的以下越南银行账号（加支付1.5%银行费用）：
* Transfer VND account/ 用越南盾来转账的账户:
Recipient/收款人: Jacky Vietnam services and travel company limited
Acronym/缩写：Jacky Vietnam Travel
Account number/ 账户号码: 13588868
Bank address/ 银行地址: Techcombank Tower 6 Quang Trung Street, Hoan Kiem District, Hanoi, Vietnam
Swift code/ Swift 代码: VTCBVNVX
* Transfer USD account/ 用美金来转账的账户:
Bank/ 银行名称: Vietnam Technological and Commercial Joint Stock Bank – Techcombank.
Acronym/缩写：Jacky Vietnam Travel
Recipient/收款人: Jacky Vietnam services and travel company limited
Account number/ 账户号码: 135696
Bank address/ 银行地址: Techcombank Tower 6 Quang Trung Street, Hoan Kiem District, Hanoi, Vietnam
Swift code/ Swift 代码: VTCBVNVX
Note: All tour rate is in USD. If you make payment in other currency, USD exchange rate is based on online exchange rate at the time of each payment.
注意：所有旅游行程的总金额都以美金为单位。如果你用其他货币来付款的话，美金的汇率以你付款时的网上汇率为准。
Cancellation policy / 取消条款:
Note: Any change of travel date is considered as cancellation.
注意：任何旅游日期的变更被视为旅游行程取消。
* For group of 1- 10 persons / 拥有1~10个人的旅游团：
If cancellation is made 14 days prior to travel date, 0% of total fee will be charged.
团体若在出发前14天取消预订，须支付旅游行程总金额的0%。
If cancellation is made 7-14 days prior to travel date, 30% of total fee will be charged.
团体若在出发前7-14天取消预订，须支付旅游行程总金额的30%。
If cancellation is made 0-7 days prior to travel date, 50% of total fee will be charged.
团体若在出发前0-7天取消预订，须支付旅游行程总金额的50%。
* For group of 11-20 persons/ 拥有11~20个人的旅游团：
If cancellation is made 21 days prior to travel date, 0% of total fee will be charged.
团体若在出发前21天取消预订，须支付旅游行程总金额的0%。
If cancellation is made 10-21 days prior to travel date, 30% of total fee will be charged.
团体若在出发前10-21天取消预订，须支付旅游行程总金额的30%。
If cancellation is made 0-10 days prior to travel date, 50% of total fee will be charged.
团体若在出发前0-10天取消预订，须支付旅游行程总金额的50%。
* For group of 21 persons or above/ 拥有从21个人起的旅游团：
If cancellation is made 30 days prior to travel date, 0% of total fee will be charged.
团体若在出发前30天取消预订，须支付旅游行程总金额的0%。
If cancellation is made 15-30 days prior to travel date, 30% of total fee will be charged.
团体若在出发前15-30天取消预订，须支付旅游行程总金额的30%。
If cancellation is made 0-15 days prior to travel date, 50% of total fee will be charged.
团体若在出发前0-15天取消预订，须支付旅游行程总金额的50%